View Transactions

This page allows you to work with transactions that have been entered in to MeS Virtual Terminal, but have not yet been settled. Each column has information that will help manage transactions, or links to additional information and functions.

Column Name

User or Value

Select

Clicking the check box in this column selects the individual transaction(s) for one of the available action links. Using the select all link will fill in the check boxes for all transactions.

Hold

A check mark in this field means that the transaction is on hold, and is exempt from any action taken on the batch. The primary function of placing a transaction(s) on hold is to exclude them from being part of the batch settlement process. Transactions on Hold will not settle until the Hold status is removed.

Date

The date that the transaction was originated.

Type

This column lists the type of transaction that was entered. The possible values are:

  • Sale: a charge to the cardholder account.

  • Credit: a refund to the cardholder account.

  • Offline: a charge to the cardholder account where an authorization code was obtained through another source, such as by phone.

  • Validate:  completes a zero dollar authorization that validates both address verification and v-code (CVV2/CID) if entered. Completing a validate transaction is a good way to check the status on a card number without holding funds on the account.

  • Auth Only:  also known as a pre-auth, completes an authorization just like a sale transaction, but is not captured for settlement. An Auth Only transaction will sit in the batch with a ‘Pending Capture’ status until it is either converted to a ‘Sale’, or it is deleted from the batch.

Status

This column lists the current status of the transaction. The possible Status of transactions are:

  • Pending Authorization: transaction has been entered or imported, but not yet submitted for authorization.

  • Pending Settlement: transaction has received an approval, has been marked for settlement, but has not been settled.

  • Pending Capture: transaction has received an approval, but has not been marked for settlement.

  • Failed: transaction was submitted for authorization, but was not approved.

  • Voided: transaction was voided by user.

Acct#

The customer’s account number. Clicking the link will take you to the Transaction Results screen for that transaction.

Amount

The amount being charged or credited to the cardholder.

Auth#

The authorization code provided by the cardholders bank. A value of all zeroes is displayed for failed or declined transactions.

Invoice #

The invoice number value submitted for the transaction.

AVS

The AVS (address verification) result code is displayed in this column. Possible values are:

  • Y – exact match

  • A – address match, zip mismatch

  • U – address unavailable

  • G – verification unavailable

  • R – issuer system unavailable

  • Z – zip match, address mismatch

  • N – no match

CVV

The CVV2/CID validation results code is displayed in this column. Possible values:

  • M – match

  • P – not processed

  • U – not supported by issuer

  • N – no match

CustID

This column will list the Customer ID used when processing the transaction. Using the link will take users to the customer record screen for that customer ID.

Flag

This column will display a colored explanation to alert the following:

  • Red – transaction is higher risk due to AVS or CVV results

  • Yellow – transaction could result in extra processing fees.

Memo

This column will display any error message associated with the transaction which will include decline codes and auto-hold details. A complete list can be found here:  Memo Field List

Entry

This column will display the method in which the transaction was entered. Possible values are:

  • Key – manually entered transaction from the MeS Virtual Terminal web application

  • Key-T - manually entered transaction from the MeS Virtual Terminal Retail POS application

  • Swipe - swiped transaction from the MeS Virtual Terminal Retail POS application

  • Recur – recurring transaction generated by the MeS Virtual Terminal system

  • Imp – transaction was part of a transaction import

  • pda - manually entered transaction from the MeS Virtual Terminal mobile website.

To sort transactions by their column heading in ascending or descending order, click the column heading.

To help manage transactions, a set of Views has been created to allow the user to work with specific transaction types.  The default view is All Transactions.  To change the view, select one of the options from the drop-down list above the header.

Available Views are:

Information on Select Actions and Important Fields

Authorizing Transactions

The Pending Authorization view allows you to submit all of these transactions that are not on Hold for authorization.  To do this, select the Authorize Transactions button at the bottom of the screen.

You can print a transaction list from each View page in HTML, PDF or export to a comma-delimited text file.

Click the cardholder number to display the Transaction Results page.

Note: For more complete information on using AVS and Card Validation Codes results to minimize risk, please consult the Resources area of MeS Virtual Terminal.