When a transaction is on Hold, it is exempted from any process or procedure. For example, when Pending Authorization transactions are submitted for authorization, those Pending Authorization transactions on Hold will not be included for the authorization attempt.
A checkmark appears in the Hold column if a transaction is on hold. There is also a specific View from the drop-down list to see only those transactions on hold in the current batch.
Transactions can be placed on hold in two ways:
Automatically as a result of how MeS Virtual Terminal has been configured to handle specific Address Verification System (AVS), Cardholder Validation Code results or Commercial Card extended data results.\
Manually by the user who wants to hold the transaction back.